COO for Sussa Samverkan – Driving Sweden's Digital Healthcare

Sussa Samverkan is a joint collaboration organization where nine of Sweden's regions cooperate to develop and manage common digital solutions for healthcare. Together, the regions work towards good, equitable, and efficient care, with a focus on long-term development, joint governance, and shared knowledge. One of the largest assignments is the joint healthcare information support system Cosmic, used by tens of thousands of healthcare employees. Sussa Samverkan operates on behalf of the regional directors and is a central actor in the ongoing digitalization of Swedish healthcare.

Read more here: https://regionsormland.se/halsa-vard/sussa-samverkan/ (https://regionsormland.se/halsa-vard/sussa-samverkan/)

Number of positions: 1

RESPONSIBILITIES

Sussa Samverkan is seeking a COO with full responsibility for operational leadership. The role is central and ensures stability, progress, and delivery in a complex collaborative environment between the regions. As COO, you will act on behalf of Sussa Samverkan's steering group, report to the steering group, and serve as the presiding officer at meetings. The assignment involves clear and extensive executive responsibility, where you are expected to take a comprehensive approach to both operational control and strategic direction. The role requires very high operational and strategic capability, secure and clear leadership, and strong legitimacy in both regional and national collaboration.

The role entails significant responsibility and high expectations, where the ability to lead, drive, and hold the organization together during change is crucial. You must be able to make decisions even under uncertainty, prioritize in complex situations, and create clarity, stability, and progress in a dynamic and multifaceted collaborative structure. As COO, you are expected to lead change, translate joint decisions into concrete action, and ensure that the steering group's direction has an impact within the organization.

Leadership and Governance

• Serve as the steering group's primary operational support by delivering high-quality decision-making materials and clear consequence analysis.
• Ensure that the steering group's decisions are implemented and executed in the operations through clear governance, follow-up, and accountability.
• Actively develop and maintain robust structures for governance, responsibility, and decision-making within Sussa Samverkan.

Supplier and Contract Responsibility

• Be responsible for continuity, quality, and structure in relations with key suppliers and partners, as well as other strategic collaboration forums.
• Ensure professional, business-oriented, and consistent handling of contract issues, including follow-up on commitments, deliveries, deviations, and changes.
• Represent Sussa Samverkan in dialogue, negotiation, and escalation with suppliers, ensuring a balanced trade-off between the regions' needs, agreed commitments, and suppliers' delivery capabilities.

Collaboration and Culture

• Represent Sussa Samverkan with a unified regional perspective and act as a unifying force between participating regions and collaboration partners.
• Create trust, stability, and a calm working environment in a virtual and geographically dispersed organization through clear communication, structure, and presence.
• Promote a good leadership and employee culture within Sussa Samverkan, characterized by trust, clarity, accountability, and respect.

QUALIFICATIONS

Essential Requirements

• Relevant academic education with a focus on leadership, business development, IT/digitalization, or healthcare, or equivalent documented experience.
• Documented experience in operational leadership within a complex organization, preferably within the public sector or another large operation with many stakeholders.
• Experience working with a steering group, board, or equivalent decision-making forum, including the preparation of decision-making materials.
• Experience leading, coordinating, and driving operations without formal line management responsibility, in environments requiring collaboration across organizational boundaries.
• Good and documented experience in contract and supplier management, including follow-up and handling of deviations.
• Documented experience representing the organization in the media, including handling press inquiries and interviews.
• Very good ability to express oneself clearly, structured, and professionally in speech and writing in Swedish.
• (For internal recruitment) You have a permanent employment in one of the Sussa regions.

Merits

• Experience in regional and/or national collaboration, preferably in environments with multiple owners and complex governance.
• Experience working with large IT and/or business programs, preferably within healthcare or other critical societal operations.
• Knowledge of and experience with portfolio management, program management offices (PMO), the pm3 management model, and/or the ITIL framework.
• Experience working in a virtual and geographically dispersed organization, with collaboration across regional and organizational boundaries.

ABOUT YOU

In the role of COO at Sussa Samverkan, we are looking for a secure, mature, and action-oriented leader who has the ability to navigate complex collaborative environments with many stakeholders and high delivery requirements. You are comfortable with responsibility, make well-founded decisions even when conditions are uncertain, and create trust through clarity, integrity, and consistent action.

We are looking for someone who:

• Is secure in themselves and has high personal integrity.
• Is clear, structured, and decisive, even under pressure.
• Has a very good ability to prioritize and make decisions with incomplete information.
• Is unpretentious, responsive, and collaboration-oriented.
• Creates trust, stability, and calm in complex contexts.
• Is action-oriented, accountable, and driving in your working style.

We place great importance on personal suitability.

Recruitment Process: The staffing of the role takes place within Sussa Samverkan, and selection will be made by applicants from all nine Sussa regions. Due to the joint process, recruitment to Sussa Samverkan may take longer, as each application is carefully reviewed and considered. You are always welcome to contact the specified contact persons if you have any questions or concerns.

Employment Type: Permanent employment.
Duration: Permanent.

With 7,500 employees, we are the county's largest employer. This gives us the strength to drive development forward for a vital Gävleborg. Our mission is exciting and complex. Regardless of your role with us, you help the county's residents and make a difference in society. We are at the forefront of societal development and invest in ensuring that you as an employee can grow and develop. With us, you can use all your strength to create the future of Gävleborg together with your colleagues.